Policies & Fees
We require a 24-hour advance notice for all cancellations. Reservations must be canceled at least 24 hours prior to rental time to receive a refund. Within that time frame, we will be happy to reschedule for another day/time, depending on availability. Cancellations are subject to a 10% fee. No-shows forfeit 100% of the rental.
Weather is always a factor for any outdoor activity. We do our best to work with you and mother nature to ensure you enjoy your day on the water. We will cancel your rental if the forecast looks poor or wind/water conditions are unsafe. If you decide to go out in poor weather, there are no refunds, but we will be happy to work with you to find an alternative plan.
Damages and Fees
Security/damage deposit is $400 and required at the time of booking. Our vessels are inspected before and after each use for damage. Renter is responsible for the total cost of ALL damages and down time, including other personal property or boats (be mindful of your wake!) caused while renting the pontoon boat. Damage fees are due upon return of vessel. Security deposit will be retained. If the total damage costs exceed the security deposit amount, the balance is due at that time.
Damage to prop/prop scrap — $75+
Damage to lower unit/engine — $300+ as quoted.
Bimini top replacement — $1,150
Missing and/or broken equipment, or any physical part of vessel — As quoted.
The vessel is never to be abandoned under any circumstance. In the event that the vessel is grounded, the renter or person appointed by the Rental Company, must stay with the vessel until ungrounded. Fees associated with running aground/beached vessel include but are not limited to:
Beached vessel — $200+ as quoted.
Overtime fees & taxi service — $110/hr
Towing services — As quoted. Must be paid to the contracted company directly at time of service.
Late Rental Fee
Late arrivals will be charged a waiting fee. Parties arriving late, without at least 1 hour notice, will incur a fee of $20 for every 15 minutes late. If you have not arrived by 1 hour past your reservation time, you will be considered a no-show and charged as such. Late returns are charged at a rate of 25% of rental fee for the first 30 minutes; thereafter, $50 for increments up to 15 minutes. We do not like to even have this policy, but there are other people waiting for their adventure to begin.